Reusable Cup Recall: Kmart Acts After Customer Injury Report

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Post on Apr 10, 2025

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Kmart Issues Urgent Recall of Reusable Coffee Cups Following Customer Injury Report

Kmart has announced a voluntary recall of its popular line of reusable coffee cups after a customer reported a serious injury. The incident, which involved a fractured hand, has prompted the retail giant to take swift action to ensure customer safety. This recall affects several models within their "EcoBrew" reusable cup range, sold nationwide in Kmart stores and online.

The affected cups are identified by a specific batch number and a subtle manufacturing flaw. Kmart is urging all customers who own these cups to immediately cease use and return them to their nearest store for a full refund. Failure to do so could result in further injuries.

What Cups are Affected?

The recall specifically targets the EcoBrew reusable cups with the following characteristics:

• Model Numbers: KB2023-A, KB2023-B, KB2023-C. (Check the base of your cup for the model number).
• Manufacturing Date: Between July 1st, 2023 and August 15th, 2023. (Look for a small date stamp on the underside of the handle).
• Color: Affected cups are available in a range of colors including; navy blue, forest green, and terracotta.

Customers are advised to carefully examine their cups to verify if they are included in the recall. A detailed image gallery showcasing the affected models and their identifying features is available on the official Kmart website (link provided below).

Details of the Customer Injury

While Kmart has not released the full details of the injury report to protect customer privacy, they have confirmed that the incident involved a fractured hand caused by a sudden, unexpected failure of the cup's handle. The company is currently conducting a thorough investigation into the manufacturing process to determine the root cause of the defect.

How to Return Your Cup

The return process is straightforward:

1. Locate your receipt: While not mandatory, having your receipt will speed up the refund process.
2. Visit your local Kmart: Take the affected cup to your nearest store.
3. Request a refund: Kmart staff will process your refund without any questions asked.

No proof of purchase is required for a full refund.

Kmart's Commitment to Safety

In a statement released earlier today, Kmart apologized for any inconvenience caused and reiterated its commitment to customer safety. The company emphasized that this recall is a precautionary measure taken to prevent further incidents. They are working closely with their manufacturing partner to address the issue and prevent similar problems from occurring in the future.

For more information, including images of the recalled cups and a FAQ section, visit the official Kmart recall page: [Insert Kmart Recall Page Link Here]

This recall highlights the importance of regularly checking for product safety announcements and promptly responding to recalls. Remember, your safety is paramount. If you have any concerns, contact Kmart customer service immediately. Stay informed and stay safe.